• Please click here to sign into the system.
• Split Partner? – Looking for a Company to Split an Event with you? Contact Jennifer Robarts. (coming soon a split partner event form)
• Notices or Reminders:
  • Coupons/Kits: when you have a manufacturer’s coupon that you will be using on your events you must enter a kit into your Offer so that Mail Services knows to get the coupons sent to the stores and how many per store. Posted 6/8/09/li>
  • Offer Date Ranges -
    • All offers must have a 14-day date range unless it is a special event such as Grand Openings, Radio remotes, etc. Offers submitted with shorter date ranges will be opened up to a 14-day window beginning the Monday prior to your first date selected. Posted 6/8/09
    • Offers with coupons: In the best interest of your event, please give your coupons at least a 14-day window AFTER your Offer date range, thus allowing the Showtime partner sufficient time for necessary reschedules. Offers submitted with date ranges that are at the end of the coupon date range may limit the possibilities for the Partner to effectively perform your event. We want to perform your events inside the entire coupon date range, but if you submit the offer at the end of your coupon date range you stand the chance of having events performed without a coupon. Posted 6/8/09
  • Please refer to the Showtime website when logging in to the system; this is where we post updates and messages to keep you informed.
    https://showtime.heb.com
  
  
• System Issues:
  • When adding items to an offer or creating offers, please only search for your items by UPC and not by item code. The item code look up service is not working correctly. We will post an update to the website when it’s up and running again. Posted 5/18/09
  • Attachments CANNOT be larger than 2mbs each. The stores cannot receive them. Posted 5/18/09
  
  

• Showtime Phone # 210-938-8899
• Office hours Monday through Friday 8am-5pm Central Time.

• For questions about how to use the on-line Selling Event Scheduling System (SESS) select 1
• For questions regarding future/un-booked events or split partner possibilities select 2
• If you would like to speak with someone regarding a booked or newly submitted event request select 3
• If you would like to speak with someone regarding a demo kit or coupons select 4
• If you would like to speak with someone regarding a Showtime invoice select 5
• If you would like to speak with someone regarding event reporting select 6
• All other inquiries or questions please select 0

• Paula Schechter, Administrator: Schechter.Paula@heb.com
• Troy Mitchell, Sales & Business Manager: Mitchell.Troy@heb.com
• Blanche Nunez, Scheduling Supervisor: Nunez.Blanch@heb.com
• Jenn Robarts, Coordinator: Robarts.jennifer@heb.com
• Lydia Vega, Scheduler: Vega.Lydia@heb.com
• David Palacios, Scheduler: Palacios.Amador@heb.com
• Mary Lou Clem, Scheduler: Clem.mary@heb.com
• Jennifer Camacho, Scheduler: Camacho.Jennifer@heb.com
• Beverly Nester, Analyst: Nester.Beverly@heb.com
• Michael Easterling, Operations Manager: Easterling.michael@heb.com

• $135.00 plus $5.50 supply fee = $140.50^* for each 6-hour event

• 2 Items: $75.00 plus $2.75 supply fee = $77.75* per vendor
• 3 Items: $55.00 plus $1.85 supply fee = $56.83* per vendor
• 4 Items: $40.00 plus 1.38 supply fee = $41.38* per vendor

• Contact Jennifer Robarts at 210-983-4135.

^*Totals do not include sample product purchase amounts

• ATTN: Showtime Fulfillment
  H-E-B Print & Mail Services
  5121 Rittiman Road
  San Antonio, TX. 78218
  

• Kits MUST arrive 2 weeks prior to your scheduled events. Kits that arrive late will incur a late fee.
• A $50 per month/pallet fee will be applied for materials requiring an excess of 30 days storage.

NOTE: If you ship your kits directly to the stores you will incur a $12 finders fee for the stores to locate and secure the kits.

• Updated 6/8/09
• Fresh Selling Cart Events:(These are for raw meat, sausage, or fresh fish events)
  • Contact Jennifer Robarts at 210-983-4135.
• Below is a list of items with a special marketing date to help generate ideas what and when to do some products.

  September
  National Biscuit Month
  Better Breakfast Month
  National Chicken Month
  National Cholesterol Education Month
  National Honey Month
  National Mushroom Month
  National Organic Harvest Month
  National Papaya Month
  National Potato Month
  National Rice Month
  National Waffle Week	First Week
  Biscuit and Gravy Week	Second Week
  Vegetarian Awareness Week	Second Week
  National Wild Rice Week	Fourth Week
  National Cherry Popover Day	09/01/2009
  Wine Season Begins	09/01/2009
  Oyster Season Begins	09/01/2009
  National Blueberry Popsicle Day	09/02/2009
  National Welsh Rarebit Day	09/03/2009
  National Macadamia Nut Day	09/04/2009
  National Cheese Pizza Day	09/05/2009
  National Coffee Ice Cream Day	09/06/2009
  National Acorn Squash Day	09/07/2009
  National Date Nut Bread Day	09/08/2009
  Weinerschnitzel Day	09/09/2009
  TV Dinner Day	09/10/2009
  National Hot Cross Bun Day	09/11/2009
  National Chocolate Milkshake Day	09/12/2009
  National Peanut Day	09/13/2009
  Snack a Pickle Time	09/13/2009
  National Cream Filled Donut Day	09/14/2009
  Eat a Hoagie Day	09/14/2009
  National Linguini Day	09/15/2009
  National Guacamole Day	09/16/2009
  National Apple Dumpling Day	09/17/2009
  National Cheeseburger Day	09/18/2009
  National Butterscotch Pudding Day	09/19/2009
  National Rum Punch Day	09/20/2009
  International Banana Festival	09/21/2009
  National Pecan Cookie Day	09/21/2009
  National Ice Cream Cone Day	09/22/2009
  National White Chocolate Day	09/23/2009
  National Cherries Jubilee Day	09/24/2009
  Crab Meat Newburg Day	09/25/2009
  National Food Service Employees Day	09/25/2009
  National Pancake Day	09/26/2009
  National Chocolate Milk Day	09/27/2009
  National Corned Beef Hash Day	09/27/2009
  Strawberry Cream Pie Day	09/28/2009
  Drink Beer Day	09/28/2009
  National Coffee Day	09/29/2009
  National Hot Mulled Cider Day	09/30/2009
  October
  Eat Better, Eat Healthier Month
  Eat Country Ham Month
  National Apple Month
  National Applejack Month
  National Caramel Month
  National Chili Month
  National Cookie Month
  National Dessert Month
  National Pickled Peppers Month
  National Pizza Festival Month
  National Popcorn Poppin' Month
  National Pork Month
  National Pretzel Month
  National Seafood Month
  Vegetarian Awareness Month
  No Salt Week	1st Week
  National Chili Week	1st Week
  American Beer Week	2nd Week
  National Food Bank Week	2nd Week
  National School Lunch Week	2nd Week
  National Pasta Week	2nd Week
  National Kraut Sandwich Week	3rd Week
  Pickled Peppers Week	3rd Week
  Chicken Soup for the Soul Week	4th Week
  National Desert Day	Second Thursday
  Sweetest Day	Third Saturday
  World Vegetarian Day	10/01/2009
  Pudding Season Begins	10/01/2009
  Homemade Cookies Day	10/01/2009
  National Fried Scallops Day	10/02/2009
  National Caramel Custard Day	10/03/2009
  National Taco Day	10/04/2009
  National Vodka Day	10/04/2009
  Cinnamon Roll Day [Sweden]	10/04/2009
  National Apple Betty Day	10/05/2009
  National Noodle Day	10/06/2009
  National Frappe Day	10/07/2009
  National Fluffernutter Day	10/08/2009
  Moldy Cheese Day	10/09/2009
  Submarine-Hoagy-Hero-Grinder Day	10/09/2009
  National Angel Food Cake Day	10/10/2009
  National Sausage Pizza Day	10/11/2009
  World Egg Day	10/11/2009
  National Gumbo Day	10/12/2009
  National Yorkshire Pudding Day	10/13/2009
  National Chocolate-Covered Insects Day	10/14/2009
  National Chicken Cacciatore Day	10/15/2009
  National Roast Pheasant Day	10/15/2009
  World Food Day	10/16/2009
  National Liqueur Day	10/16/2009
  National Pasta Day	10/17/2009
  Four Prunes Day	10/17/2009
  National Chocolate Cupcake Day	10/18/2009
  National Seafood Bisque Day	10/19/2009
  National Brandied Fruit Day	10/20/2009
  Apple Day	10/21/2009
  National Pumpkin Cheesecake Day	10/21/2009
  Caramel Apple Day	10/21/2009
  National Nut Day	10/22/2009
  National Boston Cream Pie Day	10/23/2009
  National Canning Day	10/23/2009
  National Bologna Day	10/24/2009
  Good and Plenty Day	10/24/2009
  National Greasy Foods Day	10/25/2009
  Pumpkin Day	10/26/2009
  Pretzel Day	10/26/2009
  Mince Meat Pie Day	10/26/2009
  National Potato Day	10/27/2009
  National Chocolate Day	10/28/2009
  Wild Foods Day	10/28/2009
  National Oatmeal Day	10/29/2009
  National Candy Corn Day	10/30/2009
  Buy a Doughnut Day	10/30/2009
  National Candy Apple Day	10/31/2009
  Trick or Treat for UNICEF Day	01/00/1900
  November
  Georgia Pecan Month
  Good Nutrition Month
  National Peanut Butter Lover's Month
  National Pepper Month
  Raisin Bread Month
  Vegan Month
  National Fig Week	First Week
  National Split Pea Soup Week	2nd Week
  National Turkey Day	4th Thursday
  National Stuffing Day	4th Thursday
  National Leftovers Day	4th Friday
  National Deep Fried Clams Day	11/01/2009
  National Vinegar Day	11/01/2009
  National Deviled Egg Day	11/02/2009
  National Sandwich Day	11/03/2009
  National Candy Day	11/04/2009
  Doughnut Appreciation Day	11/05/2009
  National Nachos Day	11/06/2009
  Bittersweet Chocolate with Almonds Day	11/07/2009
  National Cappuccino Day	11/08/2009
  National Harvey Wallbanger Day	11/08/2009
  National Scrapple Day	11/09/2009
  Cook Something Bold & Pungent Day	11/09/2009
  National Vanilla Cupcake Day	11/10/2009
  National Sundae Day	11/11/2009
  Chicken Soup for the Soul Day	11/12/2009
  National Pizza With Everything Day (Except Anchovies)	11/12/2009
  National Indian Pudding Day	11/13/2009
  National Guacamole Day	11/14/2009
  National Pickle Day	11/14/2009
  National Raisin Bran Cereal Day	11/15/2009
  National Fast Food Day	11/16/2009
  National Baklava Day	11/17/2009
  Homemade Bread Day	11/17/2009
  National Vichyssoise Day	11/18/2009
  Carbonated Beverage with Caffeine Day	11/19/2009
  National Peanut Butter Fudge Day	11/20/2009
  Noveau Beaujolais Day	11/20/2009
  Gingerbread Day	11/21/2009
  National Cashew Day	11/22/2009
  National Espresso Day	11/23/2009
  Eat a Cranberry Day	11/23/2009
  National Sardines Day	11/24/2009
  National Parfait Day	11/25/2009
  National Cake Day	11/26/2009
  National Bavarian Cream Pie Day	11/27/2009
  National French Toast Day	11/28/2009
  Chocolates Day	11/29/2009
  National Lemon Creme Pie Day	01/00/1900
  National Mousse Day	11/30/2009
  December
  National Fruit Cake Month
  National Egg Nog Month
  Cookie Cutter Week	First Week
  Lager Beer Week	Second Week
  National Egg Nog Week	Fourth Week
  National Pie Day	12/01/2009
  National Fritters Day	12/02/2009
  National Apple Pie Day	12/03/2009
  National Cookie Day	12/04/2009
  National Sacher Torte Day	12/05/2009
  National Gazpacho Day	12/06/2009
  Microwave Oven Day	12/06/2009
  National Cotton Candy Day	12/07/2009
  National Chocolate Brownie Day	12/08/2009
  National Pastry Day	12/09/2009
  National Lager Day	12/10/2009
  National Noodle Ring Day	12/11/2009
  National Cocoa Day	12/12/2009
  Ice Cream and Violins Day	12/13/2009
  National Bouilabaisse Day	12/14/2009
  National Cupcake Day	12/15/2009
  National Chocolate Covered Anything Day	12/16/2009
  National Maple Syrup Day	12/17/2009
  National Roast Suckling Pig Day	12/18/2009
  National Hard Candy Day	12/19/2009
  National Fried Shrimp Day	12/20/2009
  National Sangria Day	12/20/2009
  National Hamburger Day	12/21/2009
  Kiwi Fruit Day (California)	12/21/2009
  National Date Nut Bread Day	12/22/2009
  National Pfeffernuesse Day	12/23/2009
  National Egg Nog Day	12/24/2009
  National Pumpkin Pie Day	12/25/2009
  National Candy Cane Day	12/26/2009
  National Fruit Cake Day	12/27/2009
  National Chocolate Candy Day	12/28/2009

This tab will be used to tell you about changes and Enhancements to the SESS system.

• SESS is now Internet Explorer 7 (IE7) compatible. If you are using another Internet browser, i.e. Netscape, Firefox, or any other browser we do not support them. You can experience some screens come up but you will not get full functions through them.
  We do NOT support MAC computers either.
• Store Selection change. When creating an Offer, inside the “Stores” tab after selecting an Income or Region (or both) check boxes, you must click the “Select Stores” link for the system to recognize your selection. Note: if you select the “Central Texas Region” and only the “Mid” Income you will get the delta of the two selections, mid stores in the central region.
• Last Updated: 6/8/09

• How much product can I expect to send out for each event?

Showtime’s internal goal is a minimum of $250 in sales per Selling Event.
Vendors should use this amount as a guide.
BDMs have final sign-off on all DOL quantities.

• Can I schedule a third-party to manage my selling event?

At this point, no third-party events will be allowed in order to maintain the integrity of the Showtime brand.

• How can I educate Showtime Partners about my products’ uniqueness?

You may provide a free sample for Partners to try at home in advance of the event.
This allows for testimonial selling.
Robust selling points and key product attributes are critical and should be provided to your BDM and while on-line requesting your events.

• Do I get to pick which day my selling event occurs?

No, the Showtime scheduling team will book your events within 2 weeks of your requested date.
We do our best to get as close to the requested date as possible.

• How does H-E-B retain a great selling staff?

H-E-B schedules events daily offering more shifts to our best sellers with weekly recognition for leading the company in sales.
Partners are coached, motivated and evaluated on an ongoing basis to keep selling fresh and alive.

• How many coupons should I provide?

When you book the event on-line and indicate their will be a coupon stores order accordingly.
A minimum of 300 coupons PER EVENT, per store are required.

• Why a 14-week lead time to book Showtime Selling Events?

This enables advertising, procurement, supply chain and stores to properly prepare ensuring the right product is in the right place at the right time.

• Income cluster of stores?

Approximately 200 HEB stores participate in Showtime. Each store’s product assortment is geared toward local customer demographics.
We match Selling Events to the customer profile of each store.

• H-E-B sells groceries seven days a week and we run demo events seven days a week. No Company (including HEB OB products) will get only weekends or all events only on one day. At times there are exceptions. Showtime Management will determine these viable exceptions. If you feel you need one, you may contact the Showtime Business Manager.
• We continue to see a lot of offers come in with the event date only being for one day (i.e. Saturday). Please keep in mind that there is a minimum 14-day company policy that allows us to extend your event dates. We will work to schedule the amount of events you requested within that 14-day window, or we will contact you if needed to move them out farther.
• H-E-B’s policy is that we do not allow Manufacturer’s, Vendors, other Companies or 3rd Party demo companies to perform their own events in H-E-B Showtime store(s). Exceptions are made for viable reasons and events. Showtime Management determines these viable exceptions. These exceptions will only be for events that an H-E-B Partner cannot perform. (An example of such an event is screen printing pictures on t-shirts.) Other exceptions are for small independent companies during Grand Openings. But these have to be set up and authorized through Showtime. There is a fee for these exceptions.
• For Marketing Companies or Brokers; if payments are not received within H-E-B’s policy terms we will deduct from the manufacturer’s account. You stand a chance of losing your good standing with H-E-B Showtime and your account be turned to “prepay”.
• H-E-B’s policy is that we do NOT fill out surveys or make the Partner call into an 800 number after an event has been completed.
• We do not perform Non-food products during Holiday weeks unless the items go with a food item or make sense to be promoting during a Holiday week.
• All offers must have a 14-day date range unless it is a special event such as Grand Openings, Radio remotes, etc. Offers submitted with shorter date ranges will be opened up to a 14-day window beginning the Monday prior to your first date selected.
• Offers submitted with coupons that are at the end of their date range will possibly be performed outside the coupon’s date range.
• Updated 6/8/09